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Tredz Bikes | Cardiff

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Cardiff, United Kingdom

tredz.co.uk
Bicycle store· Bicycle repair shop· Outdoor clothing and equipment shop· Sportswear store· Exercise equipment store· Outdoor sports store

Tredz Bikes | Cardiff Reviews | Rating 3.7 out of 5 stars (5 reviews)

Tredz Bikes | Cardiff is located in Cardiff, United Kingdom on 2, penarth road retail park, Penarth, Llandough. Tredz Bikes | Cardiff is rated 3.7 out of 5 in the category bicycle store in United Kingdom.

Address

2, penarth road retail park, Penarth, Llandough

Phone

+44 2920702229

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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G

Gerard Morgan

Bought a bike lock from the Tredz guys. Great customer service, and allowed me to fit new lock. Prices are about average.

A

Andrea Jones

Very helpful staff , they tried their best to get me what I was looking for.

E

E F

Excellent customer service. Bought a helmet online, too big. Easily returned at Tredz Cardiff and subsequently bought a new one whilst there. Friendly and reassuring, thank you!

J

Jonathan Larsen

Frankly I am stunned by the way this organisation conducts its business! If you actually visit the Cardiff store the staff are excellent. Joseph, who served me, could not have been more helpful and found me my perfect bike from stock. But from then on things went down hill very rapidly. Firstly you cannot ring the shop! So even if they ring you and you can't take the call, it is impossible to call them back to find out why they had called you. Forget emails, they simply don't reply. If you are trying to buy on a \cycle to work scheme\ you will never actually be able to get your bike, as it appears impossible to actually pay for the bike. My employer tried to pay for the bike using a credit card. No chance, Tredz don't take credit card payments over the phone. Considering they actually had the bike in stock, 8 weeks later I am no closer to riding it than I was when I first ordered it. I have now resigned myself to the sad fact that I will never get my bike. Obviously Tredz don't want or need my business. The mind boggles what their customer service must be like if, having once received your bike, there is a problem. But reading some of the other reviews on this site, it appears to be what I would have expected. IF YOU WANT TO BUY A BICYCLE, LOOK ELSEWHERE.

S

Steven Garrington

My go to bike shop, I've bought my last three bikes from here and most of my bits and pieces as well. A friendly and knowledgeable staff that are always welcoming. Also, check out Tredz internet price before you go and they will always match the price if it happens to be less.

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